Nationally recognized in the top 10% of home health care agencies, Catholic Health Services’ committed home health staff includes a team of individuals that work together as a team with patients, families and other physicians to ensure that the best home health aide and in home care services are received for each patient.
Give us a call. We’ll arrange a time to visit you, your family and/or any authorized representative to fully discuss your particular home care situation and how we might help.
Together, we’ll go over the care your family needs and the care we provide. We’ll answer all of your questions regarding in-home care services and costs. Then, we’ll begin putting together your Patient-centered Plan of Care, specific to the needs of you or your loved and matching you or your loved one with the right caregiver. Usually, care can begin within a matter of a few days.
Medicare does provide an Eligibility Tool to see if your family qualifies, but they typically don’t pay for the type of hourly personal care service that Catholic Health provides. We may be able to provide documentation to third parties such as long-term care insurance companies that could help you obtain the best coverage possible.
For services under the Medicare benefit you will need to be under the care of a physician who is qualified to order home care services. We will need an order before we can start your care. If you have a Managed Care Plan we will need an order and authorization to provide skilled services such as nursing, physical therapy, occupational therapy Medical Social Worker, or speech and language therapy you don’t need private pay unskilled services of a home health aide. You choose the services you want, when to start those services and how often those services are used.
If you request assistance with billing a private insurance policy (such as long-term care insurance) for our services, we’re happy to help with the entire “benefits coordination” process. This includes providing any documentation you need for reimbursement by an insurance carrier.
Our skilled nurses can administer medications. We can always assist in reminding individuals to take their medications. In fact, medication reminders are one of our most requested services. We can also assess and report any side effects to your physician.
Our goal is to establish a long-term caregiving relationship with your loved one. Should your family want to request another caregiver for any reason, we’ll search for a match until your family is happy. We understand that a strong rapport and trust with a caregiver is vital to a successful home care experience.
If your loved one receives care for many hours in a day or at different times of the day throughout the week, it may be necessary to schedule more than one caregiver in a given week. If your family requires multiple caregivers, our goal is the same: we want you to be satisfied and happy. We’ll do what it takes to make sure we achieve that goal.
Yes. We encourage your involvement in the decision-making process. And with our proprietary screening and selection system, you can rest assured that we do our best to take the guesswork out of matching the right caregiver to you and your family. However, you must be satisfied. We always try to accommodate any requests you may have for a change in caregivers (as allowed by law).
Yes. Every caregiver is a Right at Home employee. To help ensure the safety and well-being of our clients, we perform a criminal history background clearance and then cover each caregiver with general liability and workers’ compensation insurance.
When selecting a home care agency, gather information about how long it has been in business, the range of services provided to meet your needs, the staff’s knowledge in caring for patients with your particular needs, and if staff are insured and bonded. Ask to meet with staff and assess their commitment to meeting your physical, emotional and spiritual needs. Ask about any specialized services the agency offers and whether or not it is CHAP-certified.