What should I look for when selecting a home care provider?

When selecting a home care agency, gather information about how long it has been in business, the range of services provided to meet your needs, the staff's knowledge in caring for patients with your particular needs, and if staff are insured and bonded. Ask to meet with staff and assess their commitment to meeting your physical, emotional and spiritual needs. Ask about any specialized services the agency offers and whether or not it is CHAP-certified.