Patient Satisfaction measures our patients’ opinion of the quality of customer service we provide to our patients and their family members/visitors during their stay with us. There are many important factors that contribute to the patient experience. Our patient satisfaction survey is designed to measure these factors in detail so we can ensure that all of your needs are being met during your stay with us.
Last month, all of our Catholic Health Services facilities achieved a rating of 95% or higher. The ratings were based on overall satisfaction, recommending the facility to others and returning to the facility.
Some of the comments from our patients: therapists were all good and caring, if she ever needed therapy again, this is where she would go. Excellent care! Very professional. Clean! Received excellent care at the facility.
We are very proud of our staff who continue to provide quality care and quality service.